Terms & Conditions

1. Age Requirement
  • Guests must be 18 years of age or older to access spa services.
2. Appointments
  • Must book appointments in advance to ensure availability.
  • Please arrive at least 15 minutes before your scheduled appointment to ensure a relaxing experience.
3. Cancellation and No-Show Policy
  • Cancellations or rescheduling must be made at least 24 hours in advance.
  • Promotional offers cannot be combined with any other discounts or promotions.eay be charged for cancelled appointments.e
4. Health Conditions
  • Guests are required to inform the spa of any existing medical conditions, allergies, or injuries that may affect the services received.
  • The spa is not liable for any issues arising from the failure to disclose such conditions.
5. Personal Belongings
  • The spa is not responsible for loss or damage to any personal belongings. Please leave valuable items at home or in the provided lockers.
6. Late Arrival
  • Late arrivals will result in a shortened treatment time to avoid inconveniencing other guests. Full service fees will still apply.
7. Hygiene and Conduct
  • Proper hygiene is required for all spa services.
  • The spa reserves the right to refuse service to any guest who displays inappropriate behavior or is under the influence of alcohol or drugs.
8. Right to Refuse Service
  • The spa reserves the right to refuse or terminate service if a guest's health condition is not suitable for the treatment or in cases of inappropriate behavior.
9. Privacy
  • Guest privacy is of utmost importance. All personal information shared with the spa will be handled confidentially in accordance with privacy regulations.